Each product category has an established percentage discount off the regular retail price determined by TeKay Designs which ranges from 10 to 50 percent. There is a minimum initial order of $500. Some categories or product ids may have a minimum order quantity. We do not accept cancellation after order confirmation. Exceptions apply. As a general rule, we do not accept return of merchandise after 10 days from delivery date. No return without prior authorization. Returns accepted for defective merchandise in original condition, undamaged and unworn. No cash refunds. However, exchange may be granted if item is in stock. Credit will be applied to account. No discounts given without prior authorization. Provide disputes in writing via e-mail or certified mail (see address below) within 10 days of receipt of merchandise.
After authorization, please send all packages to us via insured and prepaid US Mail, Fed Ex or UPS (for your protection and to insure prompt delivery). All orders are subject to a shipping & handling charge. Shipping and handling fees are not refundable. We will notify you of the freight charge for overseas orders. $25 restocking fee will be applied for all refused merchandise. $25 charge for all returned checks. 15% cancellation / restocking fee on all stock orders. There is no refunds on special or custom order(s), and no refunds on rush order fee(s).
All orders are payable in Harris County, Texas before processing unless otherwise instructed in writing. Our prices are subject to change without notice. A service charge of 1% per month may be added to all amounts billed if not paid by the end of the month.
TeKay Designs Inc. | P.O. Box 692454 | Houston TX 77269 | www.tk-designs.com | 1-877-293-2496 | E-Mail: email@example.com